“They’re terrified of you!” one of my staff tells me in conversation. “I just don’t understand why” is all I can say with the most dumbfounded look on my face. I’m not perfect, but I do feel like I go a good job at making my fellow workers comfortable and successful in their jobs. Our whole leadership team has an open door policy and most of the staff is in and out of our office regularly with questions, suggestions, and good old plain chitchat. When I can get out from under the pile of paperwork and desk projects, I make…
